Gbazi FAQ — all your questions answered here

No. Each individual may only One account you can create an account. Attempting to open multiple accounts using the same NID, mobile number, or device will result in all accounts being suspended and balances may be forfeited.

KYC (Know Your Customer) is the identity verification process. KYC is mandatory to make a withdrawal. Upload photos of both sides of your NID or passport from Account Settings. Verification is typically completed within 24 hours.

on the login page Click the "Forgot Password?" link. A reset link will be sent to your registered mobile number or email. Use that link to set a new password — the whole process takes under 5 minutes.

Yes, gbazi is built specifically for bettors in Bangladesh. A full Bangla interface, BDT currency, bKash and Nagad payments, and Bangla-language support — everything is designed with Bangladeshi users in mind.

Email support@gbazi.bet or connect via live chat. You will be informed of the reason. If your account has been suspended due to incomplete KYC or a rule violation, it can be reinstated by taking the required steps.

gbazi is exclusively 18 years of age or older and above. Age is verified during the KYC process. Registering with a false age will result in permanent account termination.

To change your email or phone number, please contact support and complete OTP verification. Your password and personal details can be updated directly from your profile settings.

On gbazi bKash, Nagad, Rocket and net banking are also supported for deposits. bKash and Nagad are the most widely used — deposits via these methods are credited to your balance instantly. For full details on payments, on the payment page See details.

Minimum deposit ৳500 and a maximum of ৳1,00,000 per day. Limits may vary by payment method. For more details, Payment page See details.

For KYC-verified accounts, typically within Between 15 minutes and 24 hours for the withdrawal to be processed. bKash and Nagad are typically the fastest. During peak hours, it may take a little longer.

First, wait 5–10 minutes. If it still hasn't arrived, take a screenshot of the transaction and send it via live chat or to support@gbazi.bet. Including the transaction ID will help us resolve it faster.

gbazi does not charge any withdrawal fees. However, your payment provider (bKash, Nagad) may apply their standard charges, which are deducted separately.

No, gbazi does not charge any commission on deposits. The full amount you deposit will be added to your balance.

Common reasons:

• KYC verification incomplete
• Wagering requirements for the bonus not yet met
• Deposit and withdrawal methods do not match
• Account information mismatch

Please contact support to find out the exact reason.

Funds sent to gbazi's official number will be credited correctly. gbazi is not responsible for transfers made to the wrong number. Always use the designated payment number — get the correct details from the deposit page.

Automatically applied on your first deposit after registration, 100% Welcome Bonus is added — up to a maximum of ৳10,000. No separate code required. On the promotions page View all offers.

A wagering requirement means you must place bets worth a set multiple of your bonus amount before you can withdraw it. For example, a 5x requirement on a ৳1,000 bonus means you need to wager ৳5,000. The validity period is usually 30 days.

Yes! Refer a friend to gbazi and earn a referral bonus. When your friend registers using your referral code, you both receive a bonus. To view the current referral offer, visit the Promotions page Visit here.

Yes, if the wagering requirement is not met within the specified period, the bonus funds will be forfeited. However, any real-money winnings earned using the bonus will not be affected.

The weekly cashback returns a portion of your net losses (typically 5–10%) during a set period. It is credited to your account automatically every Monday. As your loyalty level increases, so does your cashback rate.

Yes, gbazi offers free bets on various occasions — as part of special matches, tournaments, or loyalty rewards. To see active free bet offers, Promotions Check the page.

Enter the code in the "Referral/Promo Code" field on the registration form. You'll also have the option to enter a promo code at the time of deposit. Each code can only be used once.

Bet on cricket (IPL, BPL, T20 World Cup), football (Premier League, La Liga, Champions League), kabaddi, badminton, tennis, basketball, and more — over 30 sports in total. Sports events View all on the page.

Live betting means placing bets on a match in real time as it unfolds. Odds change continuously throughout the match. Go to gbazi's live section, select an ongoing match, and bet on your preferred market. Follow the match closely and bet wisely.

Yes, if a match is cancelled or abandoned, all bets are generally Void is applied and the wagered amount is refunded. For accumulator bets, the voided leg is removed and the remaining selections are settled accordingly.

The minimum bet is usually ৳10 and above. Maximum bet limits vary by market and event. Higher limits apply to high-profile matches. High Roller section for higher-stake betting opportunities.

gbazi uses decimal odds format. For example, odds of 2.00 mean a ৳100 bet returns ৳200 if you win (৳100 profit). The higher the odds, the lower the chance of winning — but the greater the reward. Match Odds See details on the page.

After the match ends, typically within 15–30 minutes Bets are settled within the timeframe shown. Some markets may take longer to confirm results. Winnings are automatically credited to your balance.

Yes, a cash-out option is available on selected markets — you can secure a partial or full return before the match ends. The cash-out option will appear on your bet slip when it is active.

Yes, gbazi employs international-standard security measures. 256-bit SSL encryption all your data is secured. Passwords are stored as hashes — not even our staff can see them. Your personal information is never sold to third parties.

This is a scam. No gbazi staff member will ever ask for your OTP, password, or payment details over the phone. If you receive such a call, hang up immediately and report it to support@gbazi.bet.

Go to Account Settings → Security → Enable 2FA. You'll receive an OTP on your mobile with every login. Once enabled, no one can access your account even if they know your password.

No. Your personal information is never sold or shared with third parties. Only the information necessary for legal compliance or payment processing is shared. For more details, Privacy Policy Read more.

gbazi is committed to responsible betting. Deposit limits, loss limits, session limits, and self-exclusion options are all available. For more details, Responsible Gaming View the page.

Download page Both Android APK and iOS versions are available. Android users can download and install the APK directly. iOS users can download it from the App Store.

Go to your phone's Settings → Security → enable "Install from unknown sources". Then tap the APK file to install. If you run into any issues, on the Download page Follow the steps.

The core features are the same, but the app also gives you push notifications, fingerprint login, and faster load times. Live match updates come through instantly on the app. It's the better choice for regular users.

To run the gbazi app, Android 6.0 or higher is required. For iOS, iOS 12 or higher. The app runs smoothly on all modern smartphones.

When a new version of the gbazi app is available, you'll get a notification directly in the app. Tap the notification or Download page to download the latest APK and update.

There are three ways to get in touch:

• Live Chat: Chat with us directly in Bangla — fastest response
• Email: support@gbazi.bet — for detailed issues
• Telegram: @gbazisupport — available anytime

Yes, gbazi support 24 hours, 7 days Available around the clock. Live chat typically responds within 5 minutes. Email replies are sent within 1–6 hours.

Yes! All gbazi support staff speak Bangla. No English needed — you'll get full assistance entirely in Bangla.

Send us a detailed message at support@gbazi.bet. We take every complaint seriously and respond within 48 hours. All issues are resolved through a fair and transparent process.

gbazi's official channels are only linked from the gbazi.bet domain. Beware of fake pages or channels. Visit the website directly and contact support.